Strategy To Outsource Fulfillment
Order fulfillment refers to the process of getting products or literature to consumers or sales reps. If your business is scaling for the first time, or your growth is testing your ability to correctly fill orders on time, it’s time to create your new fulfillment strategy. As your order volume grows, your order fulfillment gets more intense. The first decision you need to make is how much fulfillment you are capable of handling in-house. If you are getting overwhelmed, it is time to outsource fulfillment.
A third-party logistics provider offers solutions in warehousing, packaging, assembly, and distribution of your products or literature all under one roof. Eye/Comm can help you with your fulfillment service needs, such as manage inventory, optimize transit time, process returns and claims, warehousing and shipping to keep your customers happy. By using us you don’t need to invest in warehouse space or expanded technology, and you don’t need to hire and sustain more internal employees.
Outsource Fulfillment Factors To Assess A Vendor:
- Warehouse size and space
- Warehouse location
- Reputation
- Warehouse Management Technology capabilities
- Flexibility for overtime during peak seasons
- Ability to communicate
Setting up or updating a fulfillment strategy is a delicate process. You can’t shut down your business while you make changes, so the transition needs to be smooth and as quick as possible. Orders need to continue to be fulfilled in order to keep your customers happy. In order to do this, you will need a detailed plan. Be sure to walk through the fulfillment process from the point of purchase to shipping in order to ensure that each step is covered. Next you will need to identify your KPIs so that they can easily be tracked.
Customer fulfillment is the backbone of your success. Finding a fulfillment partner to help you is very important. Eye/Comm has 30 years of experience helping our customers with warehousing, fulfillment, packing, kitting and shipping. Contact us today! We are glad to help!